May I (Not) Help You?
I got a call the other morning as I was racing to work from a woman who claimed to work for the "third-party administrator" of one of my health insurers. Yes, I'm one of the incredibly lucky people who actually have two health insurance plans, one for each of my full-time jobs. The woman wanted to know whether I would like the assistance of an RN on their staff in managing my health care. I knew what she really meant. I said no.